Privacy Policy
Last updated: 2 September 2026
At Zamira London, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase. Please read it carefully.
1. Who We Are
Zamira London is an online fashion retailer based in the United Kingdom. If you have any questions about this policy or how we handle your data, please contact us at support@zamira-london.uk.
2. What Data We Collect
We may collect and process the following personal data:
- Identity data: name, username, or similar identifiers
- Contact data: email address, billing address, delivery address, and telephone number
- Transaction data: details of purchases and payments made through our site
- Technical data: IP address, browser type, time zone, and operating system
- Usage data: information about how you use our website
- Marketing and communications data: your preferences for receiving marketing from us
3. How We Collect Your Data
We collect data in the following ways:
- Directly from you, when you place an order, create an account, contact us, or subscribe to our newsletter
- Automatically, through cookies and similar technologies when you browse our website
- From third parties, such as payment processors and delivery partners
4. How We Use Your Data
We use your personal data for the following purposes:
- To process and fulfil your orders
- To manage your account and relationship with us
- To send you order confirmations, updates, and delivery notifications
- To respond to your enquiries and provide customer support
- To send you marketing communications, where you have given your consent
- To improve our website and services
- To comply with our legal obligations
5. Legal Basis for Processing
We will only process your personal data where we have a lawful basis to do so. This includes:
- Contract: processing is necessary to fulfil your order
- Legitimate interests: to improve our services and prevent fraud
- Consent: where you have opted in to marketing communications
- Legal obligation: where we are required to comply with applicable law
6. Marketing
If you have opted in to receive marketing from us, we may send you information about our products, promotions, and offers by email. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email or by contacting us at support@zamira-london.uk. We will never share your data with third parties for marketing purposes.
7. Cookies
Our website uses cookies to improve your browsing experience and to help us understand how our site is used. You can control cookie settings through your browser at any time. For more details, please refer to our Cookie Policy.
8. Data Sharing
We do not sell your personal data. We may share your data with trusted third parties where necessary, including:
- Payment processors, to handle secure transactions
- Delivery couriers, to fulfil your orders
- IT and website service providers, who support our operations
All third parties are required to handle your data securely and in accordance with applicable data protection law.
9. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. In general, we retain customer data for a period of six years following your last transaction with us.
10. Your Rights
Under UK data protection law, you have the following rights:
- The right to access your personal data
- The right to correct inaccurate or incomplete data
- The right to request erasure of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent at any time, where processing is based on consent
To exercise any of these rights, please contact us at support@zamira-london.uk. We will respond to your request within 30 days.
11. Data Security
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, loss, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal data.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically to stay informed about how we protect your data.
14. Contact & Complaints
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at support@zamira-london.uk.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority, at www.ico.org.uk.